Sounding the wrong note?

By Andy Sully BBC News

Music in the workplace may make the day pass quicker but it's a benefit that can come with a hefty price tag, as some small business owners are starting to find out.

Lyn Ball was preparing for her next customer at Mane Connections, the hair salon she runs in a market town in the South West of England, when a man, looking not unlike a sales rep, popped into her shop.

But far from trying to sell her anything the visitor introduced himself as being from the Performing Rights Society (PRS) and promptly issued her with a demand for a